Posts Tagged“online chat”

4 Reasons Dealer Live Chat Works

It may be a hard truth to hear, but customers dread going to the car dealer to buy a new vehicle. There’s plenty you can do to improve the customer experience at your business, but you can’t change bigger trends shaping the industry. Instead, you have to adapt, and that means you need to handle more of the purchasing process online. By using a dealer live chat on your website, you let customers book test drives and service appointments, get live answers about your inventory, and apply for credit, all online. There are 4 primary reasons that dealer live chat…